Shipping times : Orders are dispatched within 24 to 48 hours after validation, Monday to Saturday.
Delivery times : Delivery takes 5 to 10 working days in Canada.
Delivery charges : Delivery is free for all orders.
Presence at the delivery address : The customer must be present at the address indicated at the time of ordering to receive the parcel. It is the customer's responsibility to collect the parcel. If the parcel is not collected within the specified time and returned to sender, the cost of redelivery will be charged to the customer.
Additional information : Once your order has been shipped, you will receive a confirmation e-mail with tracking details. In the event of late delivery, please contact our customer service department at contact@ca-optimo.com. We will do our best to resolve any problems as quickly as possible.